FAQ

 

What is your shipping policy?

Shipping cost is $10.00 for all orders to the continental U.S.  Additional fees may apply for shipping to Hawaii and Alaska.  All orders are shipped via FedEx, tracking number will be provided.  Please allow 3 business days for in-stock orders to be shipped from our studio in NYC.

 

International 

We ship Worldwide!  International shipping fees vary.  Please contact us directly in regards to shipping costs to your location.  contact@rachemarus.com

 

Returns

We want you to love your lingerie!  If for any reason you are unsatisfied with your order, you may return or exchange your order for a full refund within 14 business days from receipt of shipment.  *Please note this does not apply to custom or bespoke garments.

 

 

 

How do I order wholesale?

Contact sales@rachelmarus.com for wholesale inquiries.

 

Any other questions?

Contact rachel@rachelmarus.com for all general inquiries.